2014-04-26

Guide to Remove “You’ve got 1 message” Pop up

I keep receiving the “You’ve got 1 message” Pop up. I thought I got message from someone. Its misleading.I saw nothing. I thought it's a scam to sell something to me. How can I stop it forever? Look at this article, it can offer you helpful suggestions.

Screenshot of “You’ve got 1 message” Pop up



What is “You’ve got 1 message” Pop up?


“You’ve got 1 message” Pop up is an adware program which will always show up on user's browsers like Mozilla Firefox, Google Chrome and Internet Explorer, Yahoo, Bing, Opera, Safari. This is a fake alert to trick the users that they have got a message. If the user click to the pop up, they can't find any message but the other redirect webpage. This pop up is created by the creator to make profits by promoting some specific websites or products. They can revenue by the per-click-rate and get money from their sponsors.


Once the adware installed on the computer, the "You’ve got 1 message" alert will keep popping up on your browser and any webpage you are visiting. If you click the message, you may be redirected to other unsafe websites which will display a lot of commercial ads, banners, pop-up ads and sponsor links. The malicious links may contain other unwanted programs. If you click on them, you may download other computer threats automatically. To protect your computer from further damage, you should remove it as soon as possible.


Step-by-step guide to remove “You’ve got 1 message” Pop up

Normally, there are two ways available to delete it, namely, the manual one and automatic one with  antivirus apps like SpyHunter.

1. To remove this pop-up manually

Step 1: Stop “You’ve got 1 message” Pop up running processes in Windows Task Manager first.

( Methods to open Task Manager: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.)


Step 2: Go to Control Panel and delete the program from Add & Remove program

1. Click on the Start button. This is the small round button with the Windows flag in the lower left corner.
2. Click on the Control Panel menu option.
3. Click on Program
4. Click Add & Remove Program
5. Find “You’ve got 1 message” Pop up list and select Remove
6. Press the Apply button and then the OK button.

Step 3: Open Control Panel in Start menu and search for Folder Options. When you’re in Folder Options window, please click on its View tab, tick Show hidden files and folders and non-tick Hide protected operating system files (Recommended) and then press OK.



Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "SearchAssistant" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"

Step 5: All the infection associated files listed below need to be removed:
%CommonAppData%\<random>.exe
C:\Windows\Temp\<random>.exe
%temp%\<random>.exe
C:\Program Files\<random>

Step 6: Clear your internet history records, internet temp files and cookies.

2. To remove this adware with SpyHunter

Step 1: Press the following button to download SpyHunter.

Step 2: Click Save Files and then Run to begin installing.


Step 3: Start a quick or full scan of your computer.

Step 4: Tick Select all and then Remove to delete all threats

The video direction below can give you a hand



Note: SpyHunter is one of the most useful and trustworthy anti-spy tools. It can start a quick or full scan of your computer under your command and expose threats you seldom notice. Once it is installed, you don’t need to do such complicated things showed in the manual solution, what you need to do is just to press certain buttons. It is very convenient. If you have interest, please click the following button to download.

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