2014-08-31

How to Remove Urgent-alerts.com - Virus Removal

If your browser pops up a message like the below picture showed, then your computer is infected with adware like Urgent-alerts.com:

"WARNING! YOUR COMPUTER MAY BE INFECTED:
System Detected (2) Potentially Malicious Viruses.
Your Personal Financial Information IS NOT SAFE
(24/7 – Toll Free – High Priority Virus Removal Call Line)
To Remove Viruses, Call Tech Support Now"


Screenshot of Urgent-alerts.com

Urgent-Alerts.com virus


Description of Urgent-alerts.com

Urgent-alerts.com is a malicious website which can be classified as browser hijacker. It is created by cyber criminals to promote their remote support services through the internet.This browser hijacker will come into the computer along with the third-party such as freeware or shareware, spam email attachment, malicious websites or links. It will slip into the computer without your notice and permission.

Once infected with Urgent-alerts.com, it will change your browser setting and then change your default homepage.Your browser such as Internet Explorer, Firefox and Google Chrome will be affected. Similar to system-security.errors-com.net. When you open the browser, it will pop up and states that you computer is infected and that you need to call their paid support service to remove the infection. This is a bogus claim to make you pay $199 for their “services”.

You should not believe  the fake message,it has no idea whether your computer is infected with the threats. All its goal is to trick your money. If you follow its steps to continue, you may lost money and download some malware. Moreover, the criminals will ask to access your computer to solve the computer problem. In this case, your personal information on the computer will be stolen for evil purpose.You should remove Urgent-alerts.com as soon as possible. And keep a good antivirus on your computer to protect your system.

Solutions to remove Urgent-alerts.com Popup 


In this post, there will be two solutions to remove Urgent-alerts.com Pup-up :

1. Remove Urgent-alerts.com Pup-up manually.
2. Remove Urgent-alerts.com Pup-up by using SpyHunter anti-malware.




Instructions to Get Rid of Urgent-alerts.com

Method 1: Urgent-alerts.com Manual Deletion

Step 1: Reset your browser setting

Firefox:
In the drop-down list of Firefox, go to Help and click on Troubleshooting Information.
Click on the Reset Firefox button to reset it.

Google Chrome: 
Click on the Chrome menu on the right of toolbar and then select Settings.
Scroll down to the bottom to click Show advanced settings.
Go down to the bottom and click Reset browser settings to reset Google Chrome to its default setting.


IE: 
Click Tools on the up right corner and select Internet Options.
Click on Advanced tab, press Reset button to reset IE to its default settings.

Step 2: Disable all startup items created by Urgent-alerts.com
Click on Start button and select Run…
Type msconfig to start System Configuration Utility
At the tab of Startup, select possible startup items of Blasteroids, then press OK


Step 3: Remove files of Urgent-alerts.com  like the pictures showed:




Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "CustomizeSearch" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search "SearchAssistant" = "http://www.<random>.com/web/?type=ds&ts=<timestamp>&from=tugs&uid=<hard drive id>&q={searchTerms}"




Step 5: All the infection associated files listed below need to be removed:

%CommonAppData%\<random>.exe
C:\Windows\Temp\<random>.exe
%temp%\<random>.exe
C:\Program Files\<random>


Method  2: Automatic Removal with SpyHunter


SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. To keep SpyHunter Anti-malware on your computer is an important way to protect your computer in a good condition. Please find the instruction as follow. 

Step 1: Press the following button to download SpyHunter.



Step 2: Save it into your computer and click on the Run choice to install it step by step.



Step 3: Click Finish then you can use it to scan your computer to find out potential threats by pressing Scan computer now!

Step 4: Tick Select all and then Remove to delete all threats.

Note: Manual removal demand a high computer skill. If you are not so professional on computer. Spyhunter can be your better choice, because it is capable of auto-detecting and removing viruses.

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