Mssupport.info Removal Tips - Guide to Stop Cheating Pop-ups

What is mssupport.info

Mssupport.info domain pop-up occurs if your computer is infected with some malicious plugins. It says "A problem has been detected and the website has been shut down" and offers some complicated error codes. You may have no idea about 0x000000 and click the continue button below, then you will be redirected to another page, which will offer you a "support number".

You should not be fooled. This is a bogus warning message, the so-called system errors do not exist. Once you call the offered number, you will be required to pay for some removal tools or services. This is obviously a scam which targets inexperienced users. You need to remove all the malicious plugins and reset your browsers to stop the annoying pop-up permanently.

>>>>Use a free scanner to detect more potential risks in your PC<<<<

How to stop mssupport.info pop-up

Step 1. Close dubious running process.

Press Ctrl+Shift+Esc to open Window Task Manager, click Process tab, find the related running process, and click End Process.

Step 2. Remove the malicious add-on.

For IE Users:

Tools>> Manager Add-on >> Toolbars and Extensions >> Disable the related add-ons

For Chrome Users:
Customize and Control >> Tools >> Extensions >> Find out the related extensions and remove them

For Firefox Users：
Open menu> Add-ons > find out the related extensions in Extensions and Plugins and remove them.

 

Step 3. Reset your browsers.

For Chrome :
Setting>show advanced setting>Reset Settings

For Firefox:
Help>Troubleshooting Information>Reset Firefox

For Internet Explorer:
Tools>Internet Options>Advanced>Reset

Extra step: Remove related registry entries. (This step is unnecessary unless the pop-up comes back again and again)

Start >> Input regedit in the search box >> open regedit >> remove the related data:

HKEY_LOCAL_MACHINESOFTWAREsupWPM
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain “Default_Page_URL”
HKEY_LOCAL_Machine\Software\Classes\[adware name]
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\[random name]

Another choice : You can see the removal steps are quite complicated. Using a helpful tool is an easier way.

Remove mssupport.info with Spyhunter

Why Spyhunter is recommended?
Spyhunter is a powerful anti-virus program. It can easily detect and remove common threats. It can save your time. Without complicated operations, you can only get rid of computer threats by clicking your mouse.

Step 1. Download Spyhunter

>>>>Click here to get Spyhuner<<<<

Step 2. Run the file to install Spyhunter step by step

Step 3. Open Spyhunter to start a new scan

Step 4. Fix the detected threats

Optinal step : Optimize your PC to have better performance

Even though you remove the threats, your system can be full of trash and junk files, you may want to clean them up and enjoy a clean system. RegCure Pro is recommended for its powerful features in deleting these unnecessary data and fix your Registry totally. 

Step 1. Download RegCure Pro safely:

>>>>Click here to get RegCure Pro<<<<

Step 2. Run the file to install RegCurePro step by step

Step 3. Open RegCurePro to start a new scan

Step 4. It will show the issues to be optimized, one click to fix them all

Summary 

mssupport.info pop-up can't be underestimated, if you are trouble for the problem caused by it, try helpful programs like Spyhunter and RegCure Pro.